We collect the information you give us directly. That includes your name, phone number, email address, property address, and details about your roofing project when you call, fill out a form, or request a quote.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how long you stay on our site. We use this to understand what is working and what is not.
We use your contact details to respond to your request, schedule a roof inspection, and send you estimates or project updates. If you hire us, we use your information to coordinate the work and keep you informed from start to finish.
We may also use your information to send you occasional updates about our services or seasonal maintenance tips. You can opt out of those messages at any time.
Our website uses cookies and similar tracking tools to remember your preferences and improve your browsing experience. Cookies help us see which pages are most helpful so we can make our site better for you.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly.
We use third-party analytics tools, like Google Analytics, to understand how people find and use our website. These tools collect anonymous data about your visit, such as the pages you view and the time you spend on them.
We may also use third-party scheduling or communication platforms to manage appointments and messages. These providers only receive the information needed to perform their specific service for us.
We do not sell your personal information to anyone. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only when they need it to do their job.
We may also share information if required by law, to protect our rights, or to keep our customers and team safe. In those cases, we share only what is necessary.
We keep your personal information for as long as we need it to provide our services and meet our legal obligations. That usually means keeping project records for a reasonable period after your roofing work is complete.
When your information is no longer needed, we securely delete or anonymize it so it cannot be traced back to you.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to your data, and regular reviews of our security practices.
No method of transmission over the internet is completely secure, but we work hard to keep your information safe and only share it with trusted partners.
You have the right to ask us what personal information we hold about you, request a copy, and ask us to correct or delete it. You can also opt out of marketing messages at any time.
To exercise any of these rights, just call or email us using the contact details below. We will respond promptly and help you however we can.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to review this page occasionally so you always know how we are protecting your information.